Catalyst Mind Privacy Policy and SMS Terms of Use
Catalyst Mind Privacy Policy and SMS Terms of Use
General Privacy Policy
This Privacy Policy outlines how Catalyst Mind (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information obtained through http://www.catalystmind.com (“website”). We are committed to maintaining the confidentiality, integrity, and security of your personal information in accordance with applicable data protection regulations and industry best practices.
This policy applies to all visitors, customers, and users of our website, and by using our services, you agree to the terms described herein.
Information We Collect
We collect personal information in order to provide and improve our services, fulfill our legal obligations, and ensure the proper functioning of our website. Information is collected either directly from you, through your use of our services, or automatically via technical means.
The data we collect may include:
- Your name, email address, phone number, and physical address
- Payment information (processed through third-party providers)
- Order details and product preferences
- IP address, device information, and browser type
- Behavioral data related to your interaction with our website
Purpose of Data Collection
The personal information we collect is used exclusively for purposes that are necessary and legitimate within the scope of operating our business. We do not collect any data beyond what is required to fulfill these functions unless explicitly authorized by you.
We collect your data for the following reasons:
- To process and deliver orders placed through the website
- To analyze customer behavior and preferences for service optimization
- To send relevant communications, promotional offers, or surveys (subject to your consent)
- To provide customer support and manage inquiries
- To comply with applicable legal and regulatory requirements
Data Security Measures
We employ commercially reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we are committed to maintaining appropriate protections based on the nature of the data and the associated risks.
Our security protocols include:
- Use of SSL/TLS encryption for data transmission
- Payment processing through certified third-party providers
- Internal access controls and authentication procedures
- Regular system updates and security monitoring
Payment Information
All financial transactions on our website are processed through secure, third-party payment gateways. These providers operate independently and comply with international security standards such as PCI DSS.
We do not store, transmit, or have direct access to your complete credit card or banking details. The information you provide at checkout is encrypted and securely processed by Stripe.
We recommend reviewing the privacy policies of these providers for additional information on how your payment data is handled.
Use of Cookies and Similar Technologies
Cookies may be used on our website to ensure optimal performance and enhance the user experience. These small data files allow us to understand how users navigate our site, identify technical issues, and tailor content accordingly.
By continuing to use our website, you consent to our use of cookies for the following purposes:
- Analyzing website performance and visitor behavior
- Personalizing user experience and content
- Managing session data for navigation efficiency
- You may disable cookies via your browser settings; however, doing so may affect site functionality. For further details, please refer to: https://www.internetcookies.com
Third-Party Links
Our website may include links to external websites operated by third parties. These links are provided for convenience and informational purposes only. We do not control, and are not responsible for, the content or privacy practices of third-party websites.
We encourage users to review the privacy policies of any external sites they visit before providing any personal data.
Your Data Rights and Control
We recognize your right to access, modify, and restrict the use of your personal information, as well as your right to withdraw consent where applicable. We provide the following options to help you manage your data preferences:
- Decline optional data collection by adjusting form inputs
- Request access to or correction of your personal data
- Unsubscribe from marketing communications via opt-out links
- Contact us directly to request data deletion or limitation
We do not sell or rent your personal information to third parties. Disclosure may only occur if required by law or to facilitate essential services under strict confidentiality agreements.
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or technological advancements. Updates will be posted on this page with the revised “Effective Date.” Continued use of the website constitutes your acceptance of the revised policy.
Catalyst Mind Text Messaging/SMS Terms of Use
By “Opting In” to or using a “Text Message Service” (as defined below) from CATALYST MIND, you accept these Terms & Conditions.
This agreement is between you and CATALYST MIND. All references to CATALYST MIND,” “we,” “our,” or “us” refer to CATALYST MIND.
Definitions
“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
Consenting to Text Messaging
By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our PRIVACY POLICY, above.
E-Sign Disclosure
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement.
You may withdraw your consent to the use of the electronic record by replying STOP.
Catalyst Mind Text Message Service Privacy Policy
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn’t intended to modify our general [“Privacy Policy” incorporated by reference above, which may govern the relationship between you and us in other contexts.
Costs of Text Messages
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
Frequency of Text Messages
This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).
Opting Out of Text Messages
If you no longer want to receive text messages, you may reply to any text message with STOP, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.
For Further Information
To request more information, you may reply to any text message with HELP.
Contact Information
For support, email info@catalystmind.com or call 613 686-3113.